Get 30% off your first order + Free Enrichment Lick Mat!

All your questions, answered.

Unless it’s about where they
put your shoe…

General Information

What is Wolfit Box?

We are an online dog food subscription service. We deliver human-grade, healthy meals direct to your door.

Our food is made in Perth, Western Australia, using locally sourced ingredients that are good enough for you and I to eat.

They contains no grains, fillers, preservatives or nasties. Simply real food, as nature intended. 

Where do you deliver?

We offer free home delivery to NSW, VIC, ACT, QLD, SA, WA & TAS!

Northern WA deliveries (Karratha, Port Hedland and Broome) incur a delivery fee. 

What’s inside a Wolfit Box?

Each box contains 1-week to 8-weeks of food for your dog depending on the plan you choose.

You can choose a Full Bowl Plan, providing 100% of their daily nutrition, or a Half Bowl Plan, providing 50% of their daily nutrition.

Also available are Starter Boxes, which provide a smaller sample of meals for your dog to try.

Each box will contain all 6 healthy dog food meals unless you choose to exclude certain meals due to your dog’s allergies. 

What’s the difference between a full bowl and half bowl plan?

A Full Bowl Plan provides 100% of their nutritional needs each day and a Half Bowl Plan provides 50% (allowing you to feed whatever else you’d like alongside). 

A Half Bowl Plan is a great option for those wanting to transition their dogs to a new fresh dog food diet. You can transfer them to a Full Bowl Plan later on if you wish to.

Are your meals raw?

Yes! However, Wolfit meals can be served raw or gently cooked! You can gently cook Wolfit meals in 3-5 minutes by following the instructions on the pack.

It’s a great option for dogs with sensitive stomachs, those transitioning to raw food or fussy dogs – a warm meal is simply irresistible. They smell so good you may even be tempted to try yourself!

Wolfit meals are made with fresh, raw ingredients and fast frozen to lock-in nutrition and flavour. 

Can I cook the meals?

Yes, Wolfit meals can be gently cooked in 3-5 minutes. Simply follow the instructions on the pack or below. A gentle cook is best to preserve as much nutrition as possible.

If you’re slowly transitioning your dog to a raw diet, your pooch is a fussy eater or your pup simply loves a nice warm meal, then serving their meals gently cooked can be a great option.

To gently cook:

  1. Fill a pan with water and heat low on hob
  2. Place defrosted, unopened meal bag into pan
  3. Simmer gently for 3-5 minutes
  4. Carefully remove bag from pan
  5. Open, serve and watch them wolfit!

You can also place in the microwave for a few minutes or pan-fry.

How fresh are the meals?

Very fresh! Our meals are made using local, fresh, human-grade ingredients and fast frozen to lock-in nutrition and flavour. No preservatives, additives or other nasties required.

Why do you use only human-grade ingredients?

Not to be confused with ‘meat coming from an animal fit for human consumption’, we use ingredients that you or I could eat. This is to ensure the highest standards of quality so you can trust where your pup’s food has come and guarantee a high-quality diet for a long, happy and healthy life. Our mantra is: if it’s not goo enough for those on two legs, it’s not good enough for those on four.

Are Wolfit meals a ‘complete’ dog food?

Yes! Wolfit meals are formulated by our team of vets and nutritionists to ensure they provide complete and balanced nutrition for all life stages. Each recipe is complete and balanced and exceeds AAFCO standards in nutrition.  

Wolfit meals provide a natural diet that includes all the nutrients, vitamins and minerals dogs need without the use of preservatives, additives or other nasties.

Is Wolfit Box suitable for puppies / senior dogs?

Yes, Wolfit meals are formulated for all life stages (including puppyhood) by our nutritionists. They contain everything dogs need to grow and develop fantastically: human-grade meats, offal, bone content, veggies, berries, superfoods, probiotics and more.

If your dog is a puppy, please check our Puppy Feeding Calculator on our Get Started page to make sure you select the right box size for your puppy.

Are your meals ‘grain free’?

All our meals are grain free and contain no preservatives, additives or nasties.

Not only are grains an allergen source, they are a completely unnecessary additional to a dog’s diet.

Commercial pet food companies like to use grains such as wheat, soy, corn and rice as they’re a cheap means of ‘bulking’ them up. We don’t.

My dog has allergies, can I still subscribe to Wolfit Box?

Yes, if your dog has an allergy to a certain protein (e.g. beef), you can exclude that protein from their plan during order process.

Meal plans are completely flexible and you can adjust them any time to include whichever meals you’d like.

If your dog has a grain allergy, all meals are suitable as all of them are grain free.

My dog is on an elimination diet, can I still subscribe to Wolfit Box?

Yes, our Tum Rubbin’ Roo kangaroo meal is the perfect choice to place your dog on an elimination diet.

It’s a single-protein kangaroo meal that features 100% fresh, human-grade ingredients and offers complete and balanced nutrition according to AAFCO standards. This way you can continue to give them the best in nutrition whilst you figure out the troublesome proteins (most commonly chicken and beef).

Dogs being placed on elimination diets is a very common occurrence and we have many customers whose pups receive only kangaroo meals in their box.

Is your packaging BPA free?

Yes! Our meal pouches are 100% BPA free.

How it works

How long does the food in each delivery last?

Each box will contain 1, 2, 4, 6 or 8 weeks of food depending on the plan you choose. You can save up to 35% by receiving your pup’s box every 8 weeks instead of weekly! Our deliveries are perfectly timed so your pup never misses a meal.

Where do I store the meals?

Store all meals in the freezer. Defrost meals in the fridge overnight as required.

How much space do I need in the freezer?

A rough guide is one or two loaves of bread for small dogs and three or four loaves of bread for large breed dogs depending on the amount of food ordered. 

What’s the best way to open the meal pouches?

Meals are easy to open, serve and store. Follow the instructions in your welcome pack and onboarding emails upon ordering.

Do I need to cook the food?

Wolfit meals can be served raw or gently cooked as per you and your dog’s preference. You can gently cook them in a few minutes following the instructions on the pack. 

We’re big believers in the benefits of a raw food diet, however gently cooking is a great option for those transitioning their dogs to raw/fresh food, those with sensitive stomachs and those with fussy dogs, as a warm Wolfit meal is simply irresistible. It smells so good you may be tempted to try yourself!

How should I transition my dog to his new, fresh diet?

If you are making a change to your dog’s diet (e.g. processed kibble to fresh dog food), please follow the transitioning guide in your welcome pack and onboarding emails. 

Most dogs will take to fresh food very quickly as it’s the most natural diet for them.

However a slow transition is recommended for seniors and those with gastrointestinal issues.

Can I still feed my dog treats?

Absolutely! Treats don’t have to be unhealthy either! Check out our healthy and delicious treats here.

I discovered / think my dog is allergic to a certain protein, what shall I do?

No problem, we can help! If you suspect your dog may be allergic to a specific protein, you can choose to exclude that meal from their plan. 

To change their meal selection, head to their preferences section in your login area:

Login and go to Subscriptions > Manage > Update Choices

From there you can select the proteins you don’t want in their box as allergies.

My dog doesn’t like a certain recipe, what do I do?

All meals are complete and balanced so if your wolfie doesn’t like a certain recipe, you can swap it for those that they love in your login area: Subscriptions → Manage → Next Shipment Edit

We love converting fussy dogs to their new, fresh and healthy diet! Try out these vet recommended tips to get them wolfing it.

A popular method is to gently cook their meal. All meals can be gently cooked in 3-5 following the instructions on the pack. It makes for an irresistible warm meal! 

Are your delivery materials recyclable?

Yes! You can recycle boxes by placing them into your yellow bin. In some areas we can collect the liners and icepacks to re-use. For other areas you can recycle liners and icepacks at your local RedCycle centre. Check with your local council if your meal pouches are recyclable at home.

Subscription and Dog Food Delivery

Where do you deliver?

We deliver across Australia and provide free home delivery to 95% of areas.

We deliver to New South Wales, Victoria, ACT, Queensland, South Australia, Western Australia and Tasmania including both metro and regional areas.

We deliver fresh dog food to all major cities including Sydney, Melbourne, Brisbane, Perth, Adelaide, Gold Coast, Newcastle, Townsville, Hobart and all surrounding regional areas too! 

How do I subscribe?

Visit our Get Started page and follow the process to enter your dog’s details including name, age, weight, activity levels and any health condition or allergy information when prompted. Based on their unique profile, we lovingly prepare their perfect meal plan and deliver it to your door. You can adjust or pause your plan any time. There are no lock-in contracts.

How can I add multiple dogs to my plan?

To order for multiple dogs, enter each dog’s details during the survey process when prompted. Look for the ‘Add another dog’ button. 

How much does a box cost?

It depends on the box size and plan you choose. Visit our Get Started and enter your dog’s details to get their personalised meal plan.

You have the option of saving up to 30% on their meals if you receive your box every 8 weeks instead of 2 weeks.

Do you deliver for free?

We provide free home delivery across Australia*. 

*A $9.99 delivery fee applies for northern WA (Broome, Karratha and Port Hedland. 

Can I track my box and receive delivery notifications?

Yes, all plans include free tracking and SMS alerts to let you know when your dog’s box is arriving.

What if I’m not at home during delivery?

No problem! Our insulated delivery boxes keep meals frozen for up to 8 hours, even in the outside heat. We recommend providing a safe and shady spot near your door that our couriers can place your dog’s Wolfit Box in. All plans include free tracking and notifications to let you know when your box is arriving.

How do I pause deliveries?

You can pause/unpause your dog’s plan in your login area at any time.

Login and go to Subscriptions > Manage > Pause

You can select a specific date you’d like to restart or pause indefinitely until you’re ready to order again. 😊

How do I change my box size?

Contact us and we’ll switch your box to the size of your choice. 

Can I pay with cash?

As an online service we only take online payments to keep things running smoothly.

What if something is wrong with my order?

Contact us and we will put things right.

Can I adjust, pause or cancel my subscription?

Yes, you can customise your dog’s meal plan (i.e. the amount they receive of each meal type), pause or skip deliveries and cancel your plan in your login area.

Do you deliver to PO Boxes or Parcel Lockers?

We’re unable to deliver to PO Boxes or Parcel Lockers.

Have we missed anything?

Loved by Dogs and

Their Humans

 Join thousands of Australian dog owners who’ve made

the switch to healthier, happier mealtimes.

Join the Wolfit Pack!

See why thousands of pet parents love Wolfit Box. Follow us and get inspired, stay informed and celebrate the joy of happier, healthier dogs.